Have a question? Get an answer in under 30 seconds
At Vitacines, we believe premium wellness deserves premium support. Our instant chat is designed to give you clear, reliable answers to your questions — quickly and effortlessly, 24/7.
Ask anything about our supplements, ingredients, orders, or delivery. The more detail you share, the better we can help.
If our instant chat can’t fully resolve your query, our dedicated customer care team will personally follow up with you shortly.
FAQs
How much does delivery cost?+
We offer fast and reliable delivery across the UK.
Delivery charges and options are clearly displayed at checkout.
For full details on UK and international shipping, please visit our Shipping Policy.
How long will my order take to arrive?+
Orders are typically dispatched promptly, with delivery times depending on your location and selected shipping method.
Full delivery estimates are shown at checkout.
Are there any discounts available for new customers?+
Yes — we regularly offer exclusive promotions and subscriber-only offers.
Sign up to our mailing list to be the first to receive updates.
I didn’t receive my discount code — what should I do?+
Please check your spam or promotions folder first.
If you still can’t find it, contact us via live chat or email and we’ll be happy to assist.
Do you deliver internationally?+
Yes, we ship internationally.
Shipping costs and delivery times vary by destination and are calculated at checkout.
When is the best time to take Vitacines supplements?+
Each Vitacines product is formulated with purpose.
For best results, please refer to the usage guidance on the product label or speak to us directly via instant chat for personalised advice.
Need further assistance?
📧 info@vitacines.com
📞 020 8049 5524
📍 381 Church Lane, NW9 8JB, United Kingdom
